Aspiring Product Designer

I’m a Navy veteran and aspiring product designer who loves creating thoughtful, intuitive experiences. Years of troubleshooting complex systems taught me to solve problems under pressure but design showed me how to solve them with people in mind. I use tools like Figma and Photoshop to explore ideas, tell stories, and build inclusive digital products that feel thoughtful and human.

BS Computer Science

Southern New Hampshire University

April 2024 | Magna Cum Laude

Design Toolkit:

Figma, Photoshop, Illustrator, After Effects

Frontend Skills:

HTML/CSS, React, Vue

IT Support Technician

Interlaced | Aug 2024 – Current

·       Deliver empathetic, efficient IT support across 100+ client environments

·       Collaborate with cross-functional teams to improve new employee onboarding and user offboarding

·       Enhance remote support experiences by automating repetitive tasks and improving internal documentation

Software Developer Intern

NetApp | Feb 2024 – May 2024

·     Partnered with engineering and product teams to build AI tools that streamlined development workflows

·     Automated review processes to improve team consistency and ensure secure, well-documented codebases

·     Co-led the launch of a custom AI Review Bot, boosting productivity by 30% and improving team morale                                                                            

Electronics Technician First Class                     

US Navy | Jan 2015 – Feb 2024

·       Led troubleshooting and maintenance for high-stakes communication systems with zero downtime tolerance

·      Mentored and trained junior sailors on IT systems, improving team readiness and confidence

·       Gained deep experience in teamwork, resilience, and fast decision-making under pressure